Migrating a billion-dollar government agency to a modern Records and Content Management System

Industry

Public Sector - Provincial Government

Employees

~ 4,000 full and part-time employees

~ 800 users at head-office across 50 departments

Technologies

SharePoint on-premise

Collabware CLM

Business Objectives

This provincial agency had a legacy records management system that they wanted to replace with a modern solution. The project objective was to replace this system with a reliable solution that: 

  • Enables teams to collaborate effectively 

  • Reduces organizational compliance risk 

  • Increases confidence in a trusted single-source-of-truth for documents 

Solution Highlights

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SharePoint and Collabware as a Total Solution 

SharePoint delivers a consistent, standardized user experience for collaboration across all business units. Collabware integrates seamlessly to provide behind-the-scenes automated records management. 

 
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Easy Search and Retrieval  

SharePoint provides easy-to-use enterprise search and easy e-mail drag-and-drop to/from Outlook. This ensures that content is accessible, and employees waste less time hunting for documents. 

 
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Automated Records Management and Compliance

Records are categorized automatically as they are saved into SharePoint so that end-users don’t have to worry about retention or archiving. Record Managers have visibility into the system and can do full audit and forensic history when required. 

One thing that is a big win for us is the increased effectiveness and efficiencies we have gained as a result of the project and transition.  It is taking one quarter of the time to administer our documents, find files and explore the Hub.”

— Director, Provincial Agency

Results

With this solution, this provincial government agency has a single source of truth for information and a collaboration foundation that is adaptable, scalable, and future ready. Results include:

  • 4,000,000 documents migrated over an 18-month project 

  • 50 departments using the new system 

  • A reliable system with trusted content and version control 

Dive deeper into this case study…

 
 
Sagesse Feature

As featured in Sagesse, the ARMA Canada magazine

This article takes an in-depth look at at this successful records management project and details how that project was rolled out over a period of 18 months.

 
 
 

Watch a webinar recording

In this webinar, Michael Schweitzer and Jas Shukla walk you through the ins-and-outs of a successful compliance initiative for a billion-dollar provincial government agency. Gravity Union worked with all departments across the enterprise to migrate and classify over four million records with SharePoint and Collabware.

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