Unlock the potential of your SharePoint experience with metadata. Learn what metadata is, why it matters, and 6 expert tips to apply it for streamlined content organization and enhanced productivity.

What does a technical discovery project look like, and why is it necessary?

There are several options for reporting and analytics for a SharePoint employee portal – and a few limitations. See what’s readily accessible, and when you might consider an add-on tool.

The benefits of AI technology such as Microsoft 365 Copilot and why you need to embrace it and govern it — instead of trying to prevent it.

See why Power Apps, as a low-code technology, is a great option for rebuilding internal applications.

Learn the strategy and steps to move from paper to electronic records management.

Organizations take on risks if they have no rules for retention and disposal of email. Learn email governance strategies to mitigate the risks of unmanaged email.

Organizations take on risks without good record keeping and information management practices. Learn what those risks are and how to minimize them in this post.

Organizations experience ongoing tension between two different information access permissions perspectives: “need to know” where access is closed unless there is a valid reason, and a more open approach.

ChatGPT is all the buzz as generative AI gets into creative and knowledge work. This post goes beyond the hype and looks at how the technology might impact knowledge work.

Say goodbye to classic content types in SharePoint! An explainer of why we use modern content types whenever possible.

What does great knowledge management look like in organizations, and how can Microsoft 365 support a knowledge sharing culture? Learn more in this post.

There are challenges with taking a folder approach for organizing content in SharePoint — and we rarely recommend it! Learn how to take an alternative approach.

Labels are a simple solution to many information challenges, yet they are often not used or applied inconsistently. This post discusses considerations for a Microsoft 365 metadata and labelling strategy.

Viva Learning as part of the Microsoft 365 suite is an effective way to support the growth and development of employees. Read on to see how it supports adult learning principles.

Organizations often struggle to share a common understanding of strategic goals and objectives. This post explores how to use culture, process and Viva Goals to help teams achieve their goals.

A model for helping end users be productive with Microsoft 365 and how to make sense of the tools available for them.

What’s the single most impactful thing you can do to help people embrace change? Read on to learn more!

How do you use empathy in delivery of projects and services to your team or clients? Learn about empathy and how we infuse it into how we work with clients.

Your organization has the licenses to the Microsoft 365 suite…and the question is, now what? Here is a guide on how to plan an effective Microsoft 365 roadmap.