Organizations experience ongoing tension between two different information access permissions perspectives: “need to know” where access is closed unless there is a valid reason, and a more open approach.

ChatGPT is all the buzz as generative AI gets into creative and knowledge work. This post goes beyond the hype and looks at how the technology might impact knowledge work.

Say goodbye to classic content types in SharePoint! An explainer of why we use modern content types whenever possible.

What does great knowledge management look like in organizations, and how can Microsoft 365 support a knowledge sharing culture? Learn more in this post.

There are challenges with taking a folder approach for organizing content in SharePoint — and we rarely recommend it! Learn how to take an alternative approach.

Labels are a simple solution to many information challenges, yet they are often not used or applied inconsistently. This post discusses considerations for a Microsoft 365 metadata and labelling strategy.

Viva Learning as part of the Microsoft 365 suite is an effective way to support the growth and development of employees. Read on to see how it supports adult learning principles.

Organizations often struggle to share a common understanding of strategic goals and objectives. This post explores how to use culture, process and Viva Goals to help teams achieve their goals.

A model for helping end users be productive with Microsoft 365 and how to make sense of the tools available for them.

What’s the single most impactful thing you can do to help people embrace change? Read on to learn more!

Gravity Union is proud to announce that our organization has been recognized as a 2022 BC Great Place to Work.

Are you looking to improve the search experience in SharePoint Online? In this article, we discuss five tips for boosting your search results.

How do you use empathy in delivery of projects and services to your team or clients? Learn about empathy and how we infuse it into how we work with clients.

Part 2 of this series on auto-labelling policies in Microsoft Purview Records Management focuses on advanced scenarios with KQL.

In part 1 of this series, learn how to use KQL to design auto-labelling policies in Microsoft Purview Records Management.

Microsoft is adding more apps and features to the Viva platform including Viva Sales, Viva Goals, Viva Amplify, Viva Pulse and more. This post goes into the major changes, as well as adoption and licensing considerations.

An update on changes to SharePoint navigation features including Home sites and hubs.

There’s a new version of Microsoft Stream for videos in Microsoft. This article explains the new Stream (built for SharePoint) experience and what this means for your organization’s videos.

Gravity Union is proud to announce that our organization has been recognized as a 2022 Best Workplace in Technology.

Learn how to use sensitivity labels and the benefits of protecting and classifying content saved in SharePoint document libraries.